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Category:
Customer Service
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Basic Courses (1)
Advanced Courses (1)
Entire Team (3)
Specialized Training (6)
Receptionist (9)
Scheduling Coordinator (12)
Associate Doctors (10)
Dental Assistants (10)
Treatment Coordinator (12)
Financial Coordinator (11)
Hygienist (11)
PR Director (7)
Practice Owner (14)
Office Manager (17)
Case Acceptance (8)
Customer Service (8)
New Patient Acquisition (3)
Organization (6)
Author:
All
All
Adam Mortimer
AOM Dev
Carla Dezelic
Dan Brown
Danika Brinda, PhD
DDS Success
Dr. Arvind Philomin and Dr. Richard Salvatore
Dr. Greg Hughes
Dr. Ken Cirka
Dr. Leslie Pasco
Emily Russel
Gregory A. Winteregg, DDS
Jeffrey M. Blumberg
Jigar Gandhi, DDS
Joelle
John Marshall Grady
Joseph E. Cillo Jr, DMD, PhD, FACS
Joy Gendusa
Kevin Gilleard
Nico Zeytunlu
Rushi Trivedi, M.C.S., M.Fin
Sabri Blumberg
Wayne Szara, CDT
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Customer Service
Courses
Initial Training for the Entire Team
Available until
Everybody Should Start Here!
Gregory A. Winteregg, DDS
%
COMPLETE
Teambuilding Sessions
Available until
Exercises to do with your entire team.
Jeffrey M. Blumberg
%
COMPLETE
Customer Service in a Dental Office
Available until
Building an atmosphere that puts patient care first and creates a 5 star experience for each and every patient
Gregory A. Winteregg, DDS
%
COMPLETE
Effective Communication
Available until
Learn how to communicate with clarity, purpose, and impact—so patients say yes, staff stay aligned, and your practice runs smoother.
Jeffrey M. Blumberg
%
COMPLETE
Basic Case Acceptance
Available until
How to help patients understand the importance of their treatment plans, and WANT the treatment they need.
Gregory A. Winteregg, DDS
%
COMPLETE
Word-of-Mouth Referrals
Available until
How to get more new patient referrals through good internal marketing and referrals programs.
Dr. Greg Hughes
%
COMPLETE
Advanced Tone Scale Training
Available until
Understanding how to successfully handle the people side of dentistry
Jeffrey M. Blumberg
%
COMPLETE
Using the Tone Scale as a Communication Tool
Available until
Learn how to use the tone scale in conversation with people to connect with them better and create understanding.
Jeffrey M. Blumberg
%
COMPLETE