Architect of Practice Production & Efficiency

The Scheduling Coordinator holds the keys to the productivity and profitability of the practice. They directly control the doctor’s and hygienists’ time, and ultimately, the practice can only produce what is scheduled. A well-trained Scheduling Coordinator ensures a balanced, high-production schedule, minimizing cancellations and maximizing efficiency.

A great Scheduling Coordinator knows how to:

• Design a schedule that optimizes production and case presentation opportunities.
• Fill last-minute openings quickly while maintaining flexibility.
• Reactivate inactive patients and minimize patient attrition.
• Monitor and refine scheduling strategies to ensure continual practice growth.

This comprehensive 3.5-hour course covers all aspects of the role, from structuring the schedule for efficiency to implementing recall programs that maximize patient retention. It also includes downloadable policies, forms, and checklists to support daily operations.

Course Objectives

• Master the Role & Responsibilities of the Scheduling Coordinator
  Understand how this position drives production, efficiency, and patient retention.
• Learn How to Structure & Optimize a Dental Schedule
  Gain strategies for designing a productive, well-balanced schedule that supports practice growth.
• Achieve & Plan for Production Goals
  Develop daily, weekly, and monthly scheduling plans to meet and exceed practice revenue targets.
• Manage the Hygiene Side of the Schedule
  Understand recall strategies that keep hygiene production thriving and patient retention high.
• Troubleshoot & Improve Underproductive Schedules
  Identify and resolve bottlenecks, last-minute cancellations, and inefficiencies.
• Utilize Policies, Forms & Checklists for Success
  Access essential scheduling tools to streamline daily operations and track performance.

By completing this course, Scheduling Coordinators will have the skills, strategies, and tools to build a schedule that keeps the practice running smoothly, efficiently, and profitably.